Vibrant Red Hair Extensions

1. What is the difference between human hair wigs and synthetic wigs?
Human hair wigs are made from 100% real human hair – they look and feel natural, can be styled with heat tools, and can be dyed. However, they are more expensive and require more maintenance. Synthetic wigs are more affordable, lightweight, and hold their style well, but they are heat-sensitive and cannot be dyed. Choose based on your budget, lifestyle, and styling needs.

2. How long do wigs and extensions typically last?
With proper care, high-quality human hair wigs can last 1-2 years or more. Synthetic wigs generally last 4-6 months with regular wear. Extensions can last several years if well maintained. Lifespan depends on quality, frequency of wear, and maintenance routine.

3. Can I style my wig with heat tools?

• Human hair wigs: Yes – you can curl, straighten, and blow-dry just like natural hair. Use heat protectant and avoid excessive heat. 

• Synthetic wigs: Only if labeled “heat-resistant” or “heat-defiant”. Regular synthetic fibers will melt or frizz with heat – do not use curling irons, straighteners, or blow dryers on them.

4. Can I dye or color my wig?

• Human hair wigs: Yes, they can be dyed or toned by a professional colorist. We recommend professional coloring to avoid damage.

• Synthetic wigs: No – synthetic fibers do not absorb dye. The color is set during manufacturing and cannot be changed.

5. How do I choose the right wig color?
Match the wig color to your natural hair color in natural daylight. You can also experiment with shades that complement your skin tone. We offer color charts and swatches – contact us for a free color matching consultation.

6. How do I choose the right wig size/cap?

Most people have an average/medium head size. We offer sizes from petite to large – please refer to our size guide on the product page. Measure the circumference of your head (from hairline around the nape) to find your perfect fit.

7. What is lace front / Swiss lace / HD lace?
Lace front wigs have a sheer lace panel at the front that mimics a natural hairline. Swiss lace is ultra-fine and virtually invisible, ideal for film and photography. HD lace is even more transparent and blends seamlessly with all skin tones. Stage lace is more durable and suited for performance wear.

8. How do I wash and care for my wig?

• Wash every 7-10 wears for human hair, every 10-15 wears for synthetic.

• Use lukewarm water and sulfate-free shampoo.

• Gently comb with a wide-tooth comb before washing.

• Do not brush while wet – let air dry on a wig stand

• Use conditioner to keep hair soft and shiny.

• Store on a wig stand or mannequin head when not in use.

9. Do you offer custom wigs / OEM orders?
Yes. We offer full customization including length, color, texture, density, cap size, and lace type. OEM/ODM services are available with your branding and packaging. Please contact our team with your specifications.

10. What is your MOQ for wholesale wig orders?
Our standard MOQ is [X] pieces per style/color. For custom orders, MOQ may be higher. We are flexible with trial orders – reach out to discuss.

11. Do your wigs come with quality certifications?
Yes. Our products comply with international quality and safety standards. Certificates (CE, RoHS, etc.) are available upon request.

12. How long does shipping take?

In-stock items ship within [X] business days. Custom wigs may take up to [X] business days for production. Shipping time depends on your location and chosen method – express options available.

13. What is your return/exchange policy for wigs?
Due to hygiene reasons, we accept returns only for unused, unwashed wigs with lace intact within [X] days of delivery. Returns due to quality issues are free; returns for buyer’s remorse may incur shipping and restocking fees. Please contact us before returning any item.

14. Can I wear my wig during sports or swimming?
Yes, but secure it properly with adhesive or adjustable straps. For swimming, we recommend wearing a swim cap over the wig to protect it from chlorine or salt water.